Get in Touch / 联系我们
Have questions, ideas for new recovery features, or need help with Healio? We would love to hear from you.
Frequently Asked Questions / 常见问题
Is my health data secure and private? / 我的医疗健康数据安全吗？
Yes, 100%. Healio is an offline-first app that stores all your medications, logs, and notes in a local SQLite database right on your device. We do not operate servers that collect or upload your health records.
How do I restore my purchases? / 如何恢复 Pro 购买？
If you reinstalled the app or switched to a new iPhone, open the Paywall screen in Healio and tap "Restore Purchases" at the bottom right. As long as you are logged into the same Apple ID, your subscription will be immediately restored.
How do I manage or cancel a subscription? / 如何取消或管理订阅？
Subscriptions can be managed directly in your iPhone's Settings: Go to iPhone Settings > [Your Apple ID Name] > Subscriptions > Healio, where you can switch plans or cancel auto-renewal at any time.
How can I export my clinic summary? / 如何导出我的就诊简报？
Go to the "Profile" (我的) tab and tap "Export Clinical Report" (导出就诊简报). You can share or print it via AirDrop, Messages, WeChat, or Save to Files to share with your physician.